A key stage in AT acquisition is assuring that the client, family and/or staff are familiar and comfortable with its use. Remember that key parts of the Service Delivery Model and the FAPS were "follow through" and "follow along". In these stages it is important to determine that things are operating properly, that functional goals are being achieved, and that the client is happy with the results.

The first step is to ensure that you are familiar with the equipment if you will be involved in training, or if the equipment purchased will be used as a therapy tool. There are often tutorials included with equipment that you can go through. Vendors are an excellent source of training, and if you are giving them business, they should walk you through set up and usage. You may also be able to find out who else is using equipment locally, and see if you can observe the equipment in use. Failing that, open the device up and play with it. Especially if you will be introducing some type of software as a therapy tool or will be doing a sequential skill training program to help the client gain proficiency, ensure that you have used it and know how to troubleshoot problems. YouTube videos are great resource for learning any new piece of software, as there are myriad videos explaining very specific tasks. When in doubt, Google it! For virtually all specialized software programs, there are 30-day free trials of the full program available by download or by request.

The training phase is a great time to modify equipment placement, positioning, access methods, and to develop a structured program for skill acquisition if necessary. Other professionals may be involved in using the technology for a specific purpose, such as education, communication or mobility functions, but in most cases the OT will be responsible for adaptations and training related to physical, cognitive and emotional needs. If the equipment is designed to augment a particular occupation, such as feeding, driving, writing, home maintenance, etc. it may form the foundation of your interventions.

If the intervention environment requires that someone else, such as a teacher, educational assistant, personal care worker, job coach or family member will be the primary person assisting with training, ensure that they are well equipped to serve as that "soft technology". They may require an initial orientation and practice, and be pointed to a technical assistant or website if questions arise. If at all possible, find a way to contribute to the follow up and follow along.